Why do I need a DBS 

If you are an individual who needs to apply for a DBS, you need to contact your Club Welfare Officer in the first instance.

First Advantage's new Football Association Customer Support Microsite. https://help.fadv.com/s/thefa

This Microsite has within it an IA integrated 'Chatbot' which will provides answers and also will link customers to FADVs dedicated FA Support team during office hours.

Customers can find information on setting their club/verifiers up and there are links to other FAQ (these will grow) and to TheFA.com safeguarding pages.

The microsite also includes a 'submit a query' section which opens up a query service that goes direct to The FA specific FAD DBS customer support team along with detailing the tel. number if people prefer to call the team.

FULL FA GUIDANCE